Efficiency Archives - John Shufeldt, MD

Employee Engagement Training Tips

by John Shufeldt | Oct 3, 2022 | Efficiency, Leadership

Employee Engagement Training Before the pandemic, but even more so since, lack of employee engagement has been troubling companies large and small across industries, and across the world. Employee engagement training courses have popped up online, with all manner of...

Customer Service Strategy

by John Shufeldt | Sep 19, 2022 | Efficiency, Growth, Startups

Customer Service Strategy We all know that stellar customer experience is the key differentiator for companies. In 2018, PWC research showed that customers are willing to pay a 16% price premium for better customer experiences. The secret to stellar customer...

OKR vs KPI

by John Shufeldt | Aug 22, 2022 | Efficiency, Startups

OKR vs KPI No matter what phase of business, every business needs to set goals and objectives. The two most common measurement tools related to business objectives and goals, are OKRs and KPIs. The two concepts that these acronyms stand for are closely related but not...

What are Business Improvement Techniques?

by John Shufeldt | Aug 8, 2022 | Efficiency, Startups

What are business improvement techniques? Being able to answer the question, what are business improvement techniques, is not something super simple. However, this blog will aim to make the complex a little easier to understand. Reducing costs, increasing sales,...

Automation in Your Business

by John Shufeldt | Jul 25, 2022 | Efficiency, Startups

Automation in Your Business Business process automation (BPA) employs technologies like virtual agents or cognitive engines to do routine tasks. BPA is not a specific technology. It’s an automation process that leverages different technologies to automate manual...

Characteristics of High-Performing Teams

by John Shufeldt | Feb 14, 2022 | Efficiency, Growth, Leadership, Startups

Characteristics of High-Performing Teams Understanding characteristics of high-performing teams is important for any business. In fact, if you have ever doubted the urgency for high-performing teams in healthcare, medical death rate data should make you sit up...

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John Shufeldt, MD

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